Quality Manager

Michael Hecker
    June 9, 2020
    Baton Rouge, LA
    Job Type
    Bachelor Degree
    10+ Years
    Salary Range
    Salary Units
    US Dollars
    Work Hours
    Normal work hours


    Responsible for the Quality management systems, Quality certifications, and laboratory operations supporting the three operations, EOA, Glycol Ethers, and Polyglycols produced at the facility in accordance and compliance with policies and ISO and GMP requirements. The role uses leadership and management skills in support of problem solving, efficiency improvements, new product development, product characterization, and product analysis, and also requires a strong working knowledge of GMP requirements.


    • Knowledge of quality management systems
    • Budget and cost control experience
    • Core people management and team management skills
    • Technical leadership and networking skills
    • Able to solve complex problems using lean/six sigma tools as needed
    • Able to integrate multiple analytical approaches into a comprehensive resulting solution to problems
    • Leading the organization in solving complex product problems important to future success of the business
    • Strong contacts with key vendors, universities, professional associations
    • Strong organizational and project management skills
    • Understanding of business, process development, and legal challenges and expectations.


    • Bachelors of Science in Chemistry, Engineering, or Quality
    • Advanced degree required
    • Knowledge of ASTM testing methods preferred
    • GMP and ISO methods requirement required
    • Minimum 15 years of experience in a continuous operations facility in the chemical industry encompassing a broad set of experiences some of which should include Manufacturing, technology, and quality


    • Quality Management Representative for the 3 plants represented in the block
    • Ensure the coordination of the Quality Systems management review in compliance with relevant quality standards
    • Guides organization through transitions in quality standards (new ISO, GMP standard revisions)
    • Identify and implement process improvements to improve the effectiveness of the Quality management system and laboratory operations
    • Act as the QN SAP Quality Module super user for new products, spec changes, reporting changes
    • Maintain the specification database with updates provided by Product Stewardship
    • Provide CPK reports and evaluation in response to specification change requests provided by Product Steward
    • Ensure CPK reports and evaluation are performed and communicated on a predetermined basis monitoring inbound The Dow Chemical Company and raw material quality
    • Ensure CPK reports and evaluation performed and reported on a predetermined basis monitoring The Dow Chemical Company Chemical Company & production quality
    • Coordinate and ensure execution of the Product Stability program as defined by Product Stewardship
    • Approve new method/ equipment validations including method equivalency validation to relevant published standard
    • Define round robin programs on an as needed basis with Product Steward
    • Ensure proper execution and result reporting including recommendations
    • Monitor ASTM / NSF Compendial monographs for changes to relevant methods that impact The Dow Chemical Company and product testing. Determine paths forward where appropriate to address gaps as identified
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